Charlotte & surrounding communities
Book an Appliance Repair
Call and a real person picks up. That is still the fastest way to get on the board. Or send the form below and we will come back to you with a time.
Available 24/7
Request an appointment
Fill in what you know. The brand, the model number and a plain description of what the appliance is doing are the three things that let your technician arrive with the right parts on the van.
Fastest route: call us
A real person answers: no phone tree, no callback queue. Cooling failures and leaking washers get flagged for the earliest slot on the board.
Available 24/7. Call any hour, day or night, and a person will help. Your arrival window is agreed when you book.
What to expect
- Trip charge
- The trip charge is waived when you go ahead with the repair. Residential is $117, commercial is $197.
- Flat-rate pricing
- Your technician diagnoses the fault and quotes a flat rate in your home. You approve it before any work begins.
- Guarantee
- 90 days parts & labor, unless otherwise specified by the technician.
- Changing your appointment
- There is no cancellation fee. If your plans change, 24 hours of notice is appreciated so the slot can go to someone else.
- Residential and commercial
- Homes, rentals, offices and commercial kitchens. Commercial visits carry the $197 trip charge, waived the same way.
What we do not service
- Countertop and over-the-counter microwaves. Built-in and wall-mounted microwaves are serviced.
- Small appliances: blenders, coffee machines, vacuums and similar.
Not sure which side of that line your appliance falls on? Call and describe it: we will tell you before you book a visit.
Want to know what we will check first?
Each service page lists the real failure modes and the diagnostic sequence your technician works through, so you know what the visit involves before it starts.
- Refrigerator RepairCharlotte, NC
- Washer RepairCharlotte, NC
- Dryer RepairCharlotte, NC
- Oven RepairCharlotte, NC
- Stove & Range RepairCharlotte, NC
- Dishwasher RepairCharlotte, NC
- Built-in Fridge RepairCharlotte, NC
- Freezer RepairCharlotte, NC
- Garbage Disposal RepairCharlotte, NC
- Appliance InstallationCharlotte, NC
- Microwave RepairCharlotte, NC
- Wall Oven RepairCharlotte, NC
Booking FAQs
Is the form or the phone faster?
The phone, without question. Office lines are open 24/7 and a real person answers, so a call gets your appointment on the board immediately. The form is there for after-hours requests and for people who would rather write it out than talk it through.
What does it cost to have someone come out?
The trip charge is $117 residential and $197 commercial, and it is waived when you go ahead with the repair. Your technician diagnoses the fault and quotes a flat rate before any work starts, so you approve the real number first.
What time will the technician arrive?
You get a confirmed arrival window when you book rather than a vague promise. We are reachable 24/7 if you need to change anything.
What if I need to cancel or move the appointment?
There is no cancellation fee. If your plans change, 24 hours of notice is appreciated so the slot can go to someone else, but it is a request, not a penalty.
Do I have to agree to text messages to book?
No. The SMS consent box on this form is entirely optional and it is not a condition of service. Leave it unchecked and we will use the phone and email details you have given us instead.
What information should I have ready?
The appliance brand, the model number if you can reach it, and a plain description of what it is doing: noises, error codes, when it started. That is what lets the technician load the right parts before setting off.
Rather just talk to someone?
Office lines are open around the clock and a real person answers. Call before noon for the best chance at a same-day slot.